Address
Station Approach
Ashford
TW15 2QN
Ticket office
General information
Ticket buying & collection
Near the station entrance and on platform 1
Passenger services
Please contact our Customer Service Centre on 0345 6000 650
Customer Help points are located on every platform
Station facilities
The waiting room is only opening during ticket office opening hours
Car parking
Station Car Park
Weekend Tickets available after 1045 Friday £7.90
Off Peak from 1045 Monday to Friday
Cycling
Car park
Other transport
Woodthorpe Road - London Transport bus stops
Information to plan your onward journey is available in a printable format here
Accessibility
Step-free category B2 Station. Near-level access to Platform 2 (for trains towards Staines) via main entrance or side gate. Step-free access to Platform 1 (for trains towards London) via separate entrance from long footpath, and short ramp at approx 1:15 gradient. Step-free access between platforms is only via the street (approx 620m).
Please be aware that this station has no tactile paving on the platform edge.
All South Western railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Saturday 24 hours
Sunday 24 hours
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
The information in this document was generated 28/06/2022 21:19:06