Address
Station Hill
Ascot
SL5 9EG
Ticket office
General information
Ticket buying & collection
The ticket office is located on Platform 1.
Ticket Vending Machines are located near the station entrance and in the booking hall.
Passenger services
Please contact our Customer Service Centre on 0345 6000 650
Customer Help points are located on every platform
Station facilities
The toilets are located in the Booking Hall on Platform 1. The National key toilets are located in the Booking Hall on Platform 1. The toilet facilities are only available during Ticket Office opening hours.
Heated waiting room on Platform 3.
Car parking
Ascot Car Park
Parking is chargeable for all vehicles.
Cycling
Platform 1 - Barrier Pass Required
Other transport
Station car park off Station Hill (A330)
Information to plan your onward journey is available in a printable format here
Accessibility
Step-free category B1 Station. Level access to Platform 1. Lifts to all other platforms. Step-free access is only available from the main entrance. From the subway entrance on the south side, access to all platforms is via steps only.
Accessible taxis are located outside the main station building.
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
0800 5282100
24 hours a day, except Christmas Day and Boxing Day
Saturday 24 hours
Sunday 24 hours
Saturday 5:45 AM to 12:00 AM
Sunday 8:00 AM to 8:00 PM
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
The information in this document was generated 3/28/2024 9:33:55 AM