Acton Central

Address

Acton Central station
Churchfield Road
Acton
W3 6BH

Ticket office

Monday to Friday: 7:30 AM to 10:00 AM

Station details

Alerts

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

General information

Station Operator:
LO
Station Code:
ACC
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
No
Travelcard:
Zone 3
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

At both eastbound and westbound entrances

Passenger services

Lost Property Contact Available:
No
Phone number:
0845 330 9882
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Contact Customer Service on 0343222123

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:

catering or retail facilities

Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
6
Type:
Stands
Location:

Outside main station entrance

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Use Bus stop H in The Vale for eastbound services to Camden Road

Use Bus stop J in The Vale for westbound services to Richmond

Chiswick Park station is 750 metres from South Acton station.

Taxi Rank:
No
Bus Service:
No

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:

Ticket office staff provide assistance where possible

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Accessibility category B1. Both platforms are fully accessible from the street, although there is no step free access within station if crossing from one platform to the otherStep-free platform interchange requires a 50m journey via the street.

Accessible Taxis:
Yes
Accessible Taxis Note:

contact taxi operator directly alternatively Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0343 222 1234

Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Note:

Staff are able to assist from first to last train

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

The information in this document was generated 4/18/2024 11:59:33 AM