Address
Grangetown station
Penarth Road
Grangetown
CF11 8UY
Penarth Road
Grangetown
CF11 8UY
General information
Station Operator:
AW
Station Code:
GTN
Staffing Level:
unstaffed
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Passenger services
Lost Property Contact Available:
Yes
Phone number:
03333 211 202
Website:
Ticket Gate:
No
Customer Services:
Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points:
Yes
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No
Car parking
Car parking:
No
Cycling
Cycle Storage Availability:
No
Sheltered:
No
Spaces:
0
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
The rail replacement bus stop is at the station entrance.
Taxi Rank:
No
Bus Service:
No
Accessibility
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:
Category C.
The station platforms are only accessible by stairs.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):
03333 211202
Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
No
Assisted Travel:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 9/18/2025 2:53:32 PM