London Cannon Street Details

Address

London Cannon Street station
Cannon Street
London
EC4N 6AP

Ticket office

Monday to Friday: 7:15 AM to 7:40 PM

General information

Station Operator:

Station Code:

CST

Staffing Level:

fullTime

CCTV:

Yes

Ticket buying & collection

Oyster Pre Pay:

Yes

Oyster Validator:

Yes

Smartcard Issued:

Smartcard Validaton:

Yes

Travelcard:

Zone 1

Oyster Comments:

<p>Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)</p>

Oyster Topup:

Yes

Prepurchase Collection:

Yes

Smartcard Topup:

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southeastern

Ticket Office Note:

On concourse

Passenger services

Lost Property Contact Available:

Yes

Website:

Go to website

Ticket Gate:

Yes

Customer Services:

Available during station opening hours

Customer Help Points:

Station facilities

ATM Machine:

Yes

ATM Machine Note:

Located on concourse and external.

Baby Change:

Yes

Seated Area:

Yes

Passenger Information Systems:

DepartureScreens, Announcements

Shops:

Yes

Shops Note:

Wide range of shops

Station Buffet:

Yes

Station Buffet Note:

Food outlet (Seating available)

Telephones (Cards & Coins):

Toilets:

Yes

Toilets Note:

These are beside the ticket office located near platform 7. There are also a baby changing facilities here

Waiting Room:

Yes

Waiting Room Note:

All platforms are partially or fully covered with a canopy; the concourse is fully covered.

Car parking

Car parking:

Cycling

Cycle Storage Availability:

Yes

Sheltered:

Yes

Spaces:

Location:

Electric bikes & scooters are prohibited.

Cycle Storage CCTV:

Yes

Other transport

Taxi Rank:

Bus Service:

Accessibility

Accessible Booking Office Counter:

Yes

Accessible Booking Office Counter Note:

All ticket counters have been lowered at this station.

Accessible Public Telephones:

Yes

Accessible Public Telephones Note:

Available during station opening hours

Accessible Toilets:

Yes

Accessible Toilets Note:

These are located near platform 7 and are operated by a radar key.

Induction Loop:

Yes

Wheelchairs Available:

Yes

Ramp For Train Access:

Yes

Step Free Access:

Yes

Step Free Access Note:

There is step free access at street level from left side main station entrance to concourse level.

There are two lifts:

Lift 1, East side concourse from to Concourse / Street level

Lift 2, West side concourse to London Underground ticket hall and street level, but not platforms. Available only when the underground station is open.

Accessible Taxis:

Yes

Accessible Taxis Note:

Accessible taxis are located on Dowgate Hill, left of the station.

Accessible Ticket Machines:

Yes

Accessible Ticket Machines Note:

Available during station opening hours

Impaired Mobility Set Down:

Impaired Mobility Set Down Note:

There is no set down / pick up points at this station. Dowgate Hill is a quieter street than Cannon Street but has a slight slope. Please note there are double yellow lines in front of the station on Cannon Street and on Dowgate Hill.

Helpline Contact:

Yes

Helpline Contact (Phone number):

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Staff Help Available:

Yes

Staff Help Available Note:

Available during station opening hours.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 11/9/2025 3:17:18 AM