As of May 2022, the secure cycle storage facility at Witham has been temporarily suspended while redevelopment works are undertaken at this station.
Ticket buying & collection
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Located in the ticket hall, and by the car park lift.
Coffee shop, Cold drinks vending machine, Food vending machine
Male and female toilets are located on platform 1/2. The accessible (radar key) toilets are located on platform 3/4. Toilets are only available when the station is staffed.
Waiting rooms are available on platforms 1/2 and 3/4, and both are heated and fully accessible.
Station Car Park
Replacement transport stop at the bus stop at station entrance
This station is step free to all platforms via Lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer information office on relevant platform.
Details of nearest taxis are shown on station information poster
2 Accessible Ticket Machines
Saturday 4:45 AM to 2:00 AM
Sunday 6:00 AM to 2:00 AM
Assistance is provided by station staff for all advertised train services. Booking is recommended but not required. Assistance is available throughout the station including boarding and alighting, ramps, sight guidance, pushing a wheelchair, luggage assistance, and ticket purchase.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 28/06/2022 22:40:54