Widney Manor

Address

Widney Manor station
Widney Manor Road
Solihull
B91 3JW

Ticket office

Monday to Friday: 6:00 AM to 12:00 PM
Saturday: 8:00 AM to 3:00 PM
Sunday: 10:20 AM to 1:00 PM

General information

Station Operator: WM
Station Code: WMR
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

 There is also a card only Ticket Machine and a Permit to travel machine located near the ticket office on the Birmingham bound platform.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Widney Manor Station is accredited by the Secure Station Scheme**

Customer Help Points: Yes
Customer Help Points Note:

On both platforms

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Toilets Note: The accessible toilets (non-RADAR) are located in the Waiting Room on Platform 1; the key is available from station staff upon request. The toilet facilities are not available when the Ticket Office is closed. The toilet facilities are available: Monday to Friday 06:00-12:30, Saturday 07:30-15:00 and Sunday 09:15-16:45.
Waiting Room: Yes

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Network West Midlands
Spaces: 266
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 28
Type: Stands
Location: on Platform 1 and 2
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from: Public service bus stop in layby on approach to station

Taxi Rank: Yes
Taxi Rank Note:

Knowle 01564 730037 Bus stops outside station approach. Service operates to Solihull.

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Access to Booking Hall and Birmingham platform via ramp or 8 steps. Footbridge with 27 steps up and down to Warwick platform (2). Alternative step-free access from eastern side of station to Warwick platform. Step-free route between platforms is 360m, entrance to Birmingham platform from car park at southern end of platform. Additional entrance to Birmingham platform at northern end of platform.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: No
Impaired Mobility Set Down: No
Impaired Mobility Set Down Note:

Pick-up in car parks.

Helpline Contact: Yes
Helpline Contact (Phone number): 0800 0248998
Helpline Contact Note: Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
Helpline Opening Hours: Monday to Sunday 8:00 AM to 10:00 PM
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:00 AM to 12:00 PM
Saturday 8:00 AM to 3:00 PM
Sunday 10:20 AM to 1:00 PM
Assisted Travel:

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

The information in this document was generated 17/06/2021 17:07:44