Whittlesford Parkway

Address

Whittlesford Parkway station
Station Road
Whittlesford
CB22 4NL

Ticket office

Monday to Friday: 6:00 AM to 1:30 PM
Saturday: 6:00 AM to 1:30 PM
Sunday: Unavailable

General information

Station Operator: LE
Station Code: WLF
Staffing Level: partTime
CCTV: No

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Greater Anglia

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

On each platform

Station facilities

ATM Machine: Yes
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No
Waiting Room Note: On each platform

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 383
Annual Charge: £1403.00
Daily Charge: £9.50
Monthly Charge: £140.00
Off Peak Charge: £7.50
Three Monthly Charge: £401.00
Weekly Charge: £40.00
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 48
Type: Stands
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Substitute bus services stop in the station car park

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Local Buses

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has step free access to each platform. HOWEVER PLEASE NOTE, it is not step free between platforms (stepped footbridge only, or via a long road route). Cambridge bound platform is from Station Road West and London bound from Station Road East. It is approximately 1.7 miles road trip between platforms.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0800 028 28 78
Helpline Contact Note: 08:00 - 20:00
Helpline Opening Hours: Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:00 AM to 1:30 PM
Saturday 6:00 AM to 1:30 PM
Sunday Unavailable
Staff Help Available Note: Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Cambridge (10 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Assisted Travel:

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

The information in this document was generated 08/05/2021 13:05:38