West Drayton station
Monday to Friday:
6:30 AM to 7:40 PM
6:30 AM to 7:40 PM
8:10 AM to 3:30 PM
Ticket buying & collection
Oyster Pre Pay:
<li>Nearby shop sells Oyster cards.</li>
<li>Oyster cards can be purchased from the Ticket Vending Machine.</li>
Applicable Operators: Great Western Railway, Elizabeth Line
Ticket Office Note:
Lost Property Contact Available:
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)
Customer Help Points:
Customer Help Points Note:
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Passenger Information Systems:
Telephones (Cards & Coins):
Waiting Room Note:
An accessible, heated waiting room is located on Platform 3 & 4.
Car Parking Contact Available:
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Bus stop E outside station entrance (both directions)
Click here for map
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Toilets Note:
An accessible toilet is located on Platform 4. This toilet is operated with a radar key.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Accessibility Category A.
- This station has step free access to all platforms.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4
Accessible Ticket Machines:
Accessible Ticket Machines Note:
Accessible ticket machines are located in the ticket hall on Station Approach.
Impaired Mobility Set Down:
Helpline Contact (Phone number):
0343 222 1234
Staff Help Available:
Staff Help Available Note:
Staff are available to assist from the first to last train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
The information in this document was generated 08/08/2022 09:31:56