West Drayton station
Monday to Friday:
6:30 AM to 7:40 PM
6:30 AM to 7:40 PM
8:10 AM to 3:30 PM
The lifts between concourse and footbridge are out of order at West Drayton Station.
Ticket buying & collection
Oyster Pre Pay:
<li>Nearby shop sells Oyster cards.</li>
<li>Oyster cards can be purchased from the Ticket Vending Machine.</li>
Applicable Operators: Great Western Railway, TfL Rail
Ticket Office Note:
Lost Property Contact Available:
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)
Customer Help Points:
Customer Help Points Note:
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Passenger Information Systems:
Telephones (Cards & Coins):
- Temporary toilet facilities are based at the Warwick Road entrance to the station.
- These toilets are open from 05:00-21:00 Monday to Sunday
Waiting Room Note:
An accessible, heated waiting room is located on Platform 3.
Car Parking Contact Available:
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Bus stop E outside station entrance (both directions)
Click here for map
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Accessibility Category B.
- This station has step free access to platforms 2,3,4 and 5.
- There is no step free access to platform 1.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4
Accessible Ticket Machines:
Accessible Ticket Machines Note:
Accessible ticket machines are located in the ticket hall on Station Approach.
Impaired Mobility Set Down:
Helpline Contact (Phone number):
0343 222 1234
Staff Help Available:
Staff Help Available Note:
Staff are available to assist from the first to last train.
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
The information in this document was generated 24/09/2021 17:22:54