West Drayton

Address

West Drayton station
Station Approach
West Drayton
UB7 9DY

Ticket office

Monday to Friday: 6:30 AM to 7:40 PM
Saturday: 6:30 AM to 7:40 PM
Sunday: 8:10 AM to 3:30 PM

General information

Station Operator: XR
Station Code: WDT
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 6
Oyster Comments: <ul> <li>Nearby shop sells Oyster cards.</li> <li>Oyster cards can be purchased from the Ticket Vending Machine.</li> </ul>
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway, Elizabeth Line
Ticket Office Note:

Station Entrance

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Services: Please call our Customer Services Centre on 0343 222 1234  (Service and network charges may apply. See tfl.gov.uk/terms for details)
Customer Help Points: Yes
Customer Help Points Note:

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: Yes
Waiting Room: Yes
Waiting Room Note:

An accessible, heated waiting room is located on Platform 3 & 4.

Car parking

Car parking: Yes

Spaces: 0
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: No
Sheltered: no
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Bus stop E outside station entrance (both directions)

Click here for map

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note:

An accessible toilet is located on Platform 4. This toilet is operated with a radar key.

Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Accessibility Category A.

  • This station has step free access to all platforms.
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms 3&4

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

Accessible ticket machines are located in the ticket hall on Station Approach.

Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0343 222 1234
Staff Help Available: Yes
Staff Help Available Note: Staff are available to assist from the first to last train.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.



We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

The information in this document was generated 08/08/2022 09:31:56