Ticket buying & collection
Near the station entrances and in the booking hall
Please contact our Customer Service Centre on 0345 6000 650
Help points are available on all platforms
Platform 1 in ticket office building. No heating in the waiting room. Seating is compliant with the code of practice.
Weekend tickets available after 1200 Friday £7.90
Off peak from 1600 Monday to Friday
Platform 1 and car park
To Wimbledon and Terminating Journeys: Station Forecourt Bus Stop A
To Epsom: Malden Road (A2043) Bus Stop B
Information to plan your onward journey is available in a printable format here
Step-free category B1 station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. Ramp at gradient of approx 1:14 to main entrance and Platform 1 (for trains towards London). Lifts to Platform 2 (for trains towards Epsom). The alternative step-free route is an additional approx. 150m walk. Lifts are open at all times trains are running. Also stepped entrances to both side from main road
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Saturday 24 hours
Sunday 24 hours
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
The information in this document was generated 26/06/2022 14:31:26