Address
Station Hill
Thurston
IP31 3QU
General information
Ticket buying & collection
Passenger services
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Help points can be found at the following location(s):
- Just outside the entrance on to the platforms and next to the ticket machine, fixed to a small white post
Station facilities
Car parking
Station Car Park
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Cycling
There are twenty cycle stands located next to the ticket machine and the entrance on to the platforms.
Other transport
Rail replacement bus services pick up and drop off at the bus stops on Station Hill, near the entrance to the station car park.
Accessibility
This station has step free access to both platforms. However, please note that step free access to Platform 1 (for trains towards Cambridge) is via the barrow crossing at the end of the platform.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
Details of nearest taxis are shown on station information poster
0800 028 28 78
08:00 - 20:00
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp Assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using the Help Point at this station
Assistance meeting point is on the platform.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 3/28/2024 3:33:40 PM