Thorpe Bay station
Monday to Friday:
5:30 AM to 5:15 PM
7:00 AM to 3:45 PM
8:00 AM to 3:45 PM
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: c2c
Lost Property Contact Available:
03457 44 44 22
Monday - Friday, 08:00 - 20:00.
Saturday, Sunday, Public Holidays 09:00 - 16:00.
Closed Christmas Day and Boxing Day.
0345 744 4422 (option 3, followed by option 3)
Customer Help Points:
Passenger Information Systems:
Station Buffet Note:
Telephones (Cards & Coins):
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
Waiting Room Note:
Station Car Park
National Car Parks Ltd
Off Peak Charge:
Per Hour Charge:
Three Monthly Charge:
Car Parking Contact Available:
0845 050 70 80
Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Bus stops at the front of the station on Acacia Drive
Taxi Rank Note:
Rank located outside platform 2 (Shoeburyness bound)
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Booking Office Counter Note:
Customer Service Staff
Accessible Public Telephones:
Accessible Toilets Note:
Platform 1. This can be accessed using a radar key.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
There are no lifts at the station, but step free access is available to both platforms from street level
Accessible Ticket Machines:
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Outside station entrances
Helpline Contact (Phone number):
03457 44 44 22
Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 7:30 PM
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 24/05/2022 12:39:09