Slough

Address

Slough station
Brunel Way
Slough
SL1 1XW

Ticket office

Monday to Friday: 6:00 AM to 9:30 PM
Saturday: 6:30 AM to 9:30 PM
Sunday: 7:00 AM to 9:30 PM

General information

Station Operator: GW
Station Code: SLO
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway, TfL Rail
Ticket Office Note: In ticket hall to platform 2

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: Yes
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points: Yes

Station facilities

ATM Machine: Yes
ATM Machine Note: Adjacent station entrance
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note: Coffee shop
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: Platform 2 and 5. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Waiting Room: No
Waiting Room Note: Platforms 3/4 and 5

Car parking

Car parking: Yes
Name: Station Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 540
Annual Charge: £1370.00
Daily Charge: £7.60
Monthly Charge: £142.00
Three Monthly Charge: £405.00
Weekly Charge: £38.00
Car Parking Contact Available: No
Phone number: 0345 165 2030
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 120
Type: Stands/racks
Location: Platform 5 and front of station
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: From station front on Platform 2 side
Taxi Rank: Yes
Taxi Rank Note: Range of taxi operators operate in main station forecourt area
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Public Telephones Note: Phones are not accessible
Accessible Toilets: Yes
Accessible Toilets Note: Accessible wc
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Step-free category A station - This station has step-free access to all platforms
Accessible Taxis: No
Accessible Taxis Note: Accessible taxis are available. Please request staff assistance.
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting points - Ticket office main concourse for westward travel. Customer service office platform 5 for eastward travel. Please notify a member of staff.
Helpline Contact: Yes
Helpline Contact (Phone number): 0345 7000 125
Helpline Opening Hours: Monday to Sunday 6:00 AM to 11:00 PM
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Monday to Sunday 24 hours
Staff Help Available Note: Meeting point: Platform 5 customer assistance office.
Assisted Travel:

0800 1971 329

The information in this document was generated 20/06/2021 19:24:49