Due to the recent shortage of trains on the GWR network, passengers requiring Passenger Assistance from this station, are advised to call the GWR Passenger Assistance team on 0800 197 1329, who can arrange the most accessible journey for you.
Ticket buying & collection
Oyster Pre Pay:
Lost Property Contact Available:
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points:
Passenger Information Systems:
Telephones (Cards & Coins):
Station Car Park
APCOA Parking (UK) Limited
Car Parking Contact Available:
0345 165 2030
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Top of station drive
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step Free Category B2 station - This station has step free access to the platform however access between platforms is via local roads and access driveway to a flour mill - beware of vehicle movements.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
Accessible Taxis Note:
Accessible Taxis available at this station Please call our free help line for assistance
Accessible Ticket Machines:
Impaired Mobility Set Down:
Helpline Contact (Phone number):
08001 971 329 or 18001 0800 197 1329 (Textphone)
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday Unavailable
Staff Help Available Note:
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 03/07/2022 08:30:04