Smethwick Galton Bridge

Address

Smethwick Galton Bridge station
Oldbury Road
Smethwick
B66 1HU

Ticket office

Monday: 6:15 AM to 1:00 PM
Tuesday: 6:15 AM to 1:00 PM
Wednesday: 6:15 AM to 1:00 PM
Thursday: 6:15 AM to 1:00 PM
Friday: 6:15 AM to 6:00 PM
Saturday: 8:00 AM to 4:00 PM
Sunday: 10:00 AM to 1:00 PM

General information

Station Operator: WM
Station Code: SGB
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Smethwick Galton Bridge Station is accredited by the Secure Station Scheme**

Customer Help Points: Yes
Customer Help Points Note:

On all platforms

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Toilets Note: The accessible toilets are located within the Booking Hall; the key is available from staff at the Booking Office. The toilet facilities are available: Monday - Thursday 06:15-13:00, Friday 06:15-18:00, Saturday 08:00-16:00 and Sunday 10:00-13:00. The toilet facilities are not available when the Ticket Office is closed.
Waiting Room: Yes

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Network West Midlands
Spaces: 77
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from: Picks up/sets down on Oldbury Road immediately in front of the station entrance at the public service bus stop for both directions.

Taxi Rank: Yes
Taxi Rank Note:

Cedar 0121 5557888 Bearwood 0121 4201111 Redline 01214292122

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: No
Step Free Access: No
Step Free Access Note:

Please look at the 'Station Message' at the top of the page for more information as the station will be going through a lift renewal programme meaning the station will no longer be step free between January and July 2020. For any further advice or questions about your journey and alternative travel arrangements please contact accessibility@wmtrains.co.uk or call 07970 447880.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are available

Accessible Ticket Machines: No
Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0800 0248998
Helpline Contact Note: Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
Helpline Opening Hours: Monday to Sunday 8:00 AM to 10:00 PM
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 6:15 AM to 1:00 PM
Tuesday 6:15 AM to 1:00 PM
Wednesday 6:15 AM to 1:00 PM
Thursday 6:15 AM to 1:00 PM
Friday 6:15 AM to 6:00 PM
Saturday 8:00 AM to 4:00 PM
Sunday 10:00 AM to 1:00 PM
Assisted Travel:

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

The information in this document was generated 16/06/2021 19:42:02