Address
Holywell Hill
St Albans
AL1 2DN
Station details
Alerts
Please note that this station is unstaffed. Passengers requiring assistance getting on and off the train are strongly advised to pre-book so a member of staff can be present to help them. This can be done by calling Assisted Travel on 0800 092 4260.
General information
Ticket buying & collection
A Ticket Vending Machine is located at the station entrance.
Passenger services
Please contact our Contact Centre team on: 0333 311 0006 Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**St. Albans Abbey station is accredited by the Secure Station Scheme**
On platform
Station facilities
N/A
Car parking
Station Car Park
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Cycling
station platform
Other transport
Towards Watford - Public Service bus stop A/Rail Replacement bus stop on A5183 on Holywell Hill near to the station entrance car park.
Towards St Albans - Public Service bus stop B/Rail Replacement bus stop on A5183 on Holywell Hill.
Accessibility
Public telephones are not accessible
N/A
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.
Accessible taxis are not available
A Ticket Vending Machine is located on Platform One.
Pick-up possible in car park.
0800 0248 997
24 hours, 7 days a week (except Christmas Day and Boxing Day)
This station is unstaffed. Your assistance will be provided by our on-train Conductor team.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 3/28/2024 6:33:14 PM