Romsey

Address

Romsey station
Station Approach
Romsey
SO51 8DU

Ticket office

Monday to Friday: 6:50 AM to 1:30 PM
Saturday: 6:50 AM to 1:30 PM
Sunday: Unavailable

General information

Station Operator: SW
Station Code: ROM
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway, South Western Railway
Ticket Office Note: In ticket hall

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services: Please see gwr.com for our current customer service contact information or alternatively contact our social media team on @gwrhelp.
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Shops: No
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: Yes
Waiting Room Note:

Both platforms 

Car parking

Car parking: Yes
Name: Station Car Park
Spaces: 20
Annual Charge: £445.00
Daily Charge: £3.70
Monthly Charge: £56.00
Off Peak Charge: £2.30
Three Monthly Charge: £155.00
Weekly Charge: £18.50
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 14
Type: Stands
Location: station entrance, platform
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Station Forecourt.
Taxi Rank: No
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note: Step Free Category B2 - This station has a degree of step free access with both platforms able to be accessed step free, platform 1 is via local roads and up a long access ramp. Platform 2 is through the ticket office or night entrance.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Helpline Contact: Yes
Helpline Contact (Phone number): 0800 5282100
Helpline Contact Note: 24 hours a day, except Christmas Day and Boxing Day
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 6:50 AM to 1:30 PM
Tuesday 6:50 AM to 1:30 PM
Wednesday 6:50 AM to 1:30 PM
Thursday 6:50 AM to 1:30 PM
Friday 6:50 AM to 1:30 PM
Saturday 6:50 AM to 1:30 PM
Sunday Unavailable
Staff Help Available Note: During normal staffed hours.
Assisted Travel: Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

The information in this document was generated 08/03/2021 22:40:44