Address
Station Road
Rainham
ME8 7SF
Ticket office
General information
Ticket buying & collection
On way in to access trains from the car park
Passenger services
0345 322 7021
On platform
Station facilities
newspapers
Coffee kiosk and Selecta vending machines
Booking Hall - Available during staffing hours
Unheated seating area in booking hall only available when staff are present
Car parking
Station Car Park
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Cycling
in front of station & car park
Other transport
Station forecourt
front of station
Information to plan your onward journey is available in a printable format here
Accessibility
Counters can be raised or lowered to suit all customers
Public telephones are not wheelchair accessible
Booking Hall- Available during staffing hours
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 0 or 1 for services towards London via main station entrance or side entrance out of hours. Step free access to platform 2 for services away from London via side entrance and short ramp from Granary Close. Step free interchange via road and steep paths in excess of 250 metres
Accessible taxis are available to book
station forecourt
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
*Helpline closed on Christmas Day
Saturday 6:48 AM to 8:48 PM
Sunday 7:00 AM to 8:45 PM
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
The information in this document was generated 3/28/2024 9:50:43 PM