Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Northern
Ticket Office Note:
In the waiting shelter on the Leeds bound platform
Accepts cards only
Lost Property Contact Available:
Customer Help Points:
Customer Help Points Note:
Passenger Information Systems:
Telephones (Cards & Coins):
Waiting Room Note:
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
Station Car Park
Car Parking Contact Available:
0800 200 6060
Ticket Machine Available
RingGo Code 5714
Register www.MyRingGo.com or call 01138090070
Cycle Storage Availability:
in the car park
Cycle Storage CCTV:
Location for rail replacement services:
Pick Up / Drop Off on the main road at the bus stops outside (For Harrogate) & opposite (For Leeds) the BMW Garage.
Bus Service Note:
There is a bus stop close to the station. contact Busline 0871 200 2233
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Both the Leeds and Harrogate/York platforms are accessible without steps. However, step free access from one platform to the other is difficult. Harrogate/York bound has a ramp leading from the station car park, along with another stepped route down from the main road.
To find our more about travelling around this station, please see the 360 map click here
Accessible Ticket Machines:
Impaired Mobility Set Down:
Helpline Contact (Phone number):
0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 29/06/2022 10:26:16