Norbury

Address

Norbury station
Norbury Avenue
Norbury
SW16 3RW

Ticket office

Monday to Friday: 6:00 AM to 8:00 PM
Saturday: 6:00 AM to 8:00 PM
Sunday: 8:00 AM to 5:45 PM

General information

Station Operator: SN
Station Code: NRB
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: Yes
Smartcard Validaton: Yes
Travelcard: Zone 3
Oyster Comments: Top-Up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southern

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note:

Cafe on Platform 2 

Telephones (Cards & Coins): No
Toilets: Yes
Waiting Room: No
Waiting Room Note: Platforms 1 and 2

Car parking

Car parking: Yes
Name: Station Car Park
Operator: <a href="https://www.southernrailway.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a>
Spaces: 17
Annual Charge: £1006.70
Daily Charge: £5.90
Monthly Charge: £96.90
Three Monthly Charge: £271.50
Weekly Charge: £25.50
Car Parking Contact Available: No
Website: Go to website
Note: There is currently a waiting list for car parking tickets. Please visit the station ticket office to enquire about the waiting list.

Cycling

Cycle Storage Availability: Yes
Spaces: 28
Type: YES
Location: By side entrance
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank: Yes
Taxi Rank Note: YES
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here.

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: This is a Category B2 station:Step-free access to all platforms via long and steep ramps (over 400m long and above 1:10 gradient). Assistance Meeting Point is in the Ticket Office, a sign next to the ticket office.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: Located at the front of the station
Helpline Contact: Yes
Helpline Contact (Phone number): If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - myjourney@southernrailway.com | Phone - 0800 138 1016 | Textphone - 0800 138 1018
Helpline Contact Note: The assisted helpline is not available on Christmas Day.
Helpline Opening Hours: Monday to Sunday 7:00 AM to 10:00 PM
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Sunday 24 hours
Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.

The information in this document was generated 29/11/2021 12:02:22