Merthyr Tydfil

Address

Merthyr Tydfil station
Tramroad Side
Merthyr Tydfil
CF47 0AG

Ticket office

Monday: 7:30 AM to 1:00 PM
Tuesday: 7:30 AM to 1:00 PM
Wednesday: 7:30 AM to 1:00 PM
Thursday: 7:30 AM to 1:00 PM
Friday: 7:30 AM to 1:00 PM
Saturday: 7:30 AM to 1:00 PM
Sunday: Unavailable

General information

Station Operator: AW
Station Code: MER
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points: Yes
Customer Help Points Note:

Ticket office for advice only

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Transport for Wales
Spaces: 34
Car Parking Contact Available: No
Phone number: 03333211202
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 10
Type: Stands
Location:

Near the station entrance.

Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Wait at the bus stop outside the station

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

The X43 service between Merthyr and Brecon does not accept National Rail tickets. Customers must purchase separate tickets for the bus and rail sections of their journey.

Buy a Merthyr Tydfil PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Category B
Step free access to the platform from the car park
For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

The ticket machine takes debit and credit cards only. 

Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 03333 211202
Helpline Opening Hours: Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available: Yes
Staff Help Available Note: No platform staff available at the station however assistance is provided by the Conductor on the train.

The information in this document was generated 29/11/2021 20:45:05