Address
Station Road
Maidstone
ME14 1QN
Ticket office
General information
Ticket buying & collection
On overbridge of station
Passenger services
0345 322 7021
On platform
Station facilities
newspapers
Coffee shop
Platform 1 - Available during staffing hours
Heated waiting Rooms on the platforms only available when staff are present
Car parking
Station Car Park
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Cycling
Platform 1 and Platform 2/3
Other transport
Bus stop N on Week St (what 3 words: grapes.drift.sang).
Platform 1 exit
Information to plan your onward journey is available in a printable format here
Accessibility
Public telephones are not wheelchair accessible
Platform 1- Available during staffing hours
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London from the main side entrance. Step free access to platform 2 for services away from London. Step free access to platform 3, terminal platform, for services towards London. There is step free interchange via road and steep paths in excess of 200 metres. From the Ticket office the step free access to all platforms is via the station forecourt.
Accessible taxis are available to book
platform 1
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
*Helpline closed on Christmas Day
Saturday 5:30 AM to 1:00 AM
Sunday 7:00 AM to 11:59 PM
Assistance navigating through the station and getting on and off trains (by ramp if required) by station staff is available nearly all the time trains are running (See staffing times). There are on train staff able to offer assistance on and off all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the office on platform 1 or if on platform 2/3 you can use the Help Point to get the staff's attention.
Outside of Station staffing times, either wait on the platform and get the on train staffs attention or use the Help Points located on the platforms.
The information in this document was generated 3/28/2024 8:14:12 PM