Margate

Address

Margate station
Station Approach
Margate
CT9 5AD

Ticket office

Monday to Friday: 6:15 AM to 7:30 PM
Saturday: 6:15 AM to 7:30 PM
Sunday: 9:10 AM to 4:40 PM

Station details

Alerts

​​​​​​​On weekdays, the busiest times at this station are generally between 07:00 and 08:00 and 17:00 and 20:00.

The lifts between Platform 4 and the station underpass will be out of order until further notice.

 

General information

Station Operator: SE
Station Code: MAR
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southeastern
Ticket Office Note:

On way in to access trains

Passenger services

Lost Property Contact Available: Yes
Phone number: 0345 322 7021
Website: Go to website
Ticket Gate: No
Customer Services: 0345 322 7021
Customer Help Points: Yes
Customer Help Points Note: On platform

Station facilities

ATM Machine: Yes
ATM Machine Note:

Next to the ticket office 

Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note: newspapers
Station Buffet: Yes
Station Buffet Note: Buffet
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: Waiting Room- Available during staffing hours
Waiting Room: No
Waiting Room Note: platforms 1 and 3 Only available when staff present

Car parking

Car parking: Yes
Name: Station Car Park
Operator: APCOA Parking
Spaces: 110
Annual Charge: £631.40
Daily Charge: £3.70
Monthly Charge: £57.90
Off Peak Charge: £2.80
Six Monthly Charge: £348.40
Three Monthly Charge: £173.70
Weekly Charge: £16.40
Car Parking Contact Available: No
Phone number: 0330 333 9232
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 60
Type: Stands
Location: Platform 1 country end
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Front of the station, next to the Premier Inn.

Taxi Rank: Yes
Taxi Rank Note:

station front

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available.
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not wheelchair accessible

Accessible Toilets: Yes
Accessible Toilets Note: Waiting Room- Available during staffing hours
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: This station has step free access to all platforms - Step free access from booking hall to platform 1 for services towards Ramsgate. Step free access to all other platforms and interchange via lifts. Stepped access to platforms 2,3 and 4 via subway.
Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are available to book

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: station forecourt
Impaired Mobility Set Down: Yes
Helpline Contact: Yes
Helpline Contact (Phone number): 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note: *Helpline closed on Christmas Day
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available Note: Assistance/Help available from station staff from First to Last trains.
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 6 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes.  The meeting point for assisted travel is the office on platform 1 or you can use the help point.

The information in this document was generated 24/09/2021 17:30:35