Ludlow

Address

Ludlow station
Station Drive
Ludlow
SY8 2PQ

Ticket office

Monday to Friday: 6:45 AM to 4:45 PM
Saturday: 6:45 AM to 12:45 PM
Sunday: Unavailable

General information

Station Operator: AW
Station Code: LUD
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Ticket Office Note:

The Ticket Office is run by an Agency. Tickets can be purchased and pre-paid tickets collected here.

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Ludlow Station Car Park
Operator: National Car Parks Ltd
Spaces: 37
Car Parking Contact Available: No
Phone number: 03450 507 080
Website: Go to website
Note:

Visit www.ncp.co.uk for parking prices.

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 10
Type: Stands
Location:

Limited cycle stands are available on Platform 2.

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement services depart from the station car park, unless otherwise stated on the station poster boards.

Taxi Rank: No
Bus Service: No

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Category B1

Step free access to Platform 1 (to Shrewsbury) from the car park. 

Platform 2 (to Hereford) is accessed via a footbridge with steps or a long steep footpath from the station forecourt to the path at the mouth of the tunnel. On the other side of the tunnel mouth is a compliant ramped path leading to the platform which also connects with the town. This path is not part of the station

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Set down and pick up in the station car park, adjacent to the station building.

Helpline Contact: Yes
Helpline Contact (Phone number): 03333 211202
Helpline Opening Hours: Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available: Yes
Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 17/05/2022 08:45:42