off Burton Road
Ticket buying & collection
A Ticket Vending Machine is available on Platform One.
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Lichfield Trent Valley is accredited by the Secure Station Scheme**
On platform 3
Coffee Corner is located on Platform 1, next to the ticket office.
Opening hours are:
- Monday to Friday - 05:45 to 18:30
- Saturday - 07:00 to 16:00
Coffee Corner serves a wide variety of beverages including freshly ground coffee; many varieties of tea; hot chocolate; iced coffee and a good selection of cold drinks. Hot and cold sandwiches and wraps are available along with cakes and other snacks.
If you require a two day weekend car park ticket and are parking in the Old Burton Road car park (adjacent to platform 2), you must purchase it from the ticket office or the pay and display machines in the main car park (adjacent to platform 1); the ticket vending machine by platform 2 cannot sell these tickets.
Alternatively, e-tickets, including weekend tickets, can be purchased at any time here.
In the event of engineering the bus/coach will collect from: Station Front
City Cars 01543 254999 Dial a Cab 01543 255155 Tonys 01543 411224
Information to plan your onward journey is available in a printable format here
Staff will come out
Public telephones are not accessible
Level access to platform 1 (trains to Stafford) via side gate. 33 steps up to platform 3 (trains to and from Birmingham). Steps down from Platform 3 to Platform 2 (trains to Nuneaton).
Accessible taxis are not available
A Ticket Vending Machine is located on Platform One.
Saturday 7:00 AM to 4:00 PM
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
The information in this document was generated 16/04/2021 14:11:30