Address
Ladywell Road
Ladywell
SE13 7XB
Ticket office
General information
Ticket buying & collection
On way in to access trains from Ladywell Road main entrance
Passenger services
This station has Secure station accreditation - For more information contact 0345 322 7021
On platform
Station facilities
newspapers
Selecta vending machines
Heated waiting area in booking hall only available when staff are present
Car parking
Cycling
Platform 1, London end
Other transport
- Towards Lewisham - Bus stop HA on Ladywell Road (what 3 words: latter.blocks.teeth).
- Towards Hayes - Bus stop HC on Ladywell Road. (what 3 words: wipes.wheels.adjust).
Information to plan your onward journey is available in a printable format here
Accessibility
There are standing height and wheelchair height ticket counters available.
Public telephones are not wheelchair accessible
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 via station entrance. Step Free access to Platform 2 via ramp from Ladywell Road. Step free interchange between platforms via ramps and road in excess of 200 metres. Step access between platforms via station footbridge.
Accessible taxis are available to book
station forecourt
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
*Helpline closed on Christmas Day
Saturday 7:20 AM to 2:00 PM
Sunday Unavailable
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
The information in this document was generated 3/29/2024 10:20:51 AM