Kirkby Stephen

Address

Kirkby Stephen station
Wiseber Road
near Kirkby Stephen
CA17 4LE

General information

Station Operator: NT
Station Code: KSW
Staffing Level: unstaffed
CCTV: No

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Northern

Passenger services

Lost Property Contact Available: No
Phone number: 08002006060
Website: Go to website
Ticket Gate: No
Customer Services: 08002006060
Customer Help Points: Yes
Customer Help Points Note:

Waiting Room and Platform 2

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No
Waiting Room Note: There are waiting rooms provided on both platforms open all the time.

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Northern
Spaces: 30
Car Parking Contact Available: No
Phone number: 0800 200 6060
Website: Go to website

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Pick Up / Drop Off on the Station Car Park. Pre planned buses also stop in the town centre outside HBOS.

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Busline 0871 200 2233

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note: Category B station, Access to platform 1 (LDS) is via a flat road under the bridge. There is a very steep slope to platform 2 (CAR)
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

 Station Car Park

Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours: Monday to Sunday 24 hours
Staff Help Available: No
Assisted Travel:

Speak to our Passenger Assistance team for advice as this station is not step free

The information in this document was generated 12/06/2021 23:04:12