Kirkby Stephen station
near Kirkby Stephen
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Northern
Lost Property Contact Available:
Customer Help Points:
Customer Help Points Note:
Waiting Room and Platform 2
Passenger Information Systems:
Telephones (Cards & Coins):
Waiting Room Note:
There are waiting rooms provided on both platforms open all the time.
Station Car Park
Car Parking Contact Available:
0800 200 6060
Cycle Storage Availability:
No storage available
Cycle Storage CCTV:
Location for rail replacement services:
Pick Up / Drop Off on the Station Car Park. Pre planned buses also stop in the town centre outside HBOS.
Taxi Rank Note:
Bus Service Note:
Busline 0871 200 2233
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Access to platform 1 (LDS) is via a flat road under the bridge. There is a very steep slope to platform 2 (CAR)
To find our more about travelling around this station, please see the 360 map click here
Accessible Taxis Note:
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Accessible Ticket Machines:
Accessible Ticket Machines Note:
Station Car Park
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
No designated area is provided. The station front may be used for set down purposes.
Helpline Contact (Phone number):
0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 03/07/2022 08:19:17