Address
Station Road
Kirby Cross
CO13 0LU
General information
Ticket buying & collection
Station entrance
Passenger services
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Help points can be found at the following location(s):
- Platform 1 (for trains towards Walton-on-the-Naze) - Adjacent to the ticket machine near the station entrance, fixed to the black post beneath the customer information screen
- Platform 2 (for trains towards Thorpe-le-Soken, Colchester, and London Liverpool Street) - Under the canopy at the far end, fixed to the platform-facing wall of the former station building
Station facilities
Car parking
Station Car Park
Cycling
There is a sheltered cycle parking area providing ten spaces, as well as three cycle stands, which can all be located to the right of the main entrance to the station.
Other transport
Rail replacement bus services pick up and drop off at the bus stops on Thorpe Road, at the junction with Station Road.
Local buses stop on the main road which is approximately a three-minute walk from the station.
Accessibility
This station has step free access to both platforms. However, please note that Platform 1 (for trains towards Thorpe-le-Soken, Colchester, and London Liverpool Street) is only accessible via a barrow crossing across the train tracks.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Details of nearest taxis are shown on station information poster
0800 028 28 78
08:00 - 20:00
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 3/29/2024 12:11:22 PM