Harpenden

Address

Harpenden station
Station Road
Harpenden
AL5 4SP

Ticket office

Monday to Friday: 5:45 AM to 8:15 PM
Saturday: 6:15 AM to 7:15 PM
Sunday: 7:15 AM to 8:15 PM

General information

Station Operator: TL
Station Code: HPD
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Thameslink

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Help Points: No
Customer Help Points Note: On all platforms (however none of them are currently working)

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note: Coffee shop
Station Buffet: Yes
Station Buffet Note: Platform 1
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note: Platform 4
Waiting Room: No
Waiting Room Note: Heated waiting areas are available on platform 1, 2 and 3

Car parking

Car parking: Yes
Name: Station Car Park
Operator: <a href="https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a>
Spaces: 674
Annual Charge: £1290.10
Daily Charge: £8.60
Monthly Charge: £150.10
Off Peak Charge: £3.65
Three Monthly Charge: £393.80
Weekly Charge: £39.00
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 548
Type: Wheel Racks
Location: Platform 1 and 4 and station car park
Cycle Storage CCTV: Yes

Other transport

Taxi Rank: Yes
Taxi Rank Note: YES
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable format can be found here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: This is a Category A station: This station has step-free level access to all platforms.

Assistance Meeting Point is the front of the station Ticket Office entrance.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: At both sides of the station.
Helpline Contact: Yes
Helpline Contact (Phone number): If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - customerservices@thameslinkrailway.com | Phone - 0800 058 2844 | Textphone - 0800 138 1018
Helpline Contact Note: The assisted helpline is not available on Christmas Day.
Helpline Opening Hours: Monday to Sunday 7:00 AM to 10:00 PM
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Sunday 24 hours
Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.

The information in this document was generated 08/12/2021 19:14:06