Henley-on-Thames

Address

Henley-on-Thames station
Station Approach, off Station Road
Henley-on-Thames
RG9 1AY

Ticket office

Monday to Friday: 6:00 AM to 1:00 PM
Saturday: 7:00 AM to 1:00 PM
Sunday: Unavailable

General information

Station Operator: GW
Station Code: HOT
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway
Ticket Office Note: Outside the Station Entrance.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No
Waiting Room Note: In ticket hall

Car parking

Car parking: Yes
Name: Station Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 280
Annual Charge: £775.00
Daily Charge: £4.60
Monthly Charge: £78.00
Three Monthly Charge: £227.00
Weekly Charge: £23.00
Car Parking Contact Available: No
Phone number: 0345 165 2030
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 68
Type: Stands and racks
Location: Car park adjacent to station entrance
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Station car park
Taxi Rank: Yes
Taxi Rank Note: Yes
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Step free Category A station. This station has step free access to the platform.

Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.

Accessible Taxis: No
Accessible Taxis Note: Accessible taxis are available
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: Set- Down / Pick up Points are available at the station entrance
Helpline Contact: Yes
Helpline Contact (Phone number): 08001 971 329 or 18001 0800 197 1329 (Textphone)
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:00 AM to 1:00 PM
Saturday 7:00 AM to 1:00 PM
Sunday Unavailable
Staff Help Available Note: Meeting point: Next to help point on the platform.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 24/05/2022 11:26:02