Gillingham (Kent)

Address

Gillingham station
Railway Street
Gillingham
ME7 1XE

Ticket office

Monday to Friday: 6:10 AM to 8:00 PM
Saturday: 6:10 AM to 8:00 PM
Sunday: 7:00 AM to 7:00 PM

Station details

Alerts

On weekdays, the busiest times at this station are generally between 05:30 and 08:30 and 16:30 and 18:00.

General information

Station Operator: SE
Station Code: GLM
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southeastern
Ticket Office Note: Main entrance in the booking hall

Passenger services

Lost Property Contact Available: Yes
Phone number: 0345 322 7021
Website: Go to website
Ticket Gate: Yes
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points: Yes
Customer Help Points Note: On platform

Station facilities

ATM Machine: Yes
ATM Machine Note: Located outside main entrance
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note: newspapers
Station Buffet: Yes
Station Buffet Note: Coffee shop, confectionary machines on platform 1/2 & 3
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: Platform 1/2 & 3- Available during staffing hours
Waiting Room: No
Waiting Room Note: on platform 1/2 and 3

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Saba Park Solutions UK Limited
Spaces: 152
Annual Charge: £939.60
Daily Charge: £5.20
Monthly Charge: £89.80
Off Peak Charge: £4.60
Six Monthly Charge: £535.20
Three Monthly Charge: £269.30
Weekly Charge: £23.70
Car Parking Contact Available: No
Phone number: 03301 235 247
Website: Go to website
Note:

From 1st June - new off peak evening rate (after 18:00) - £1.50

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 50
Type: Stands
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Side entrance to platform 3, on Railway Street. 

Taxi Rank: Yes
Taxi Rank Note: side of station,Railway Street
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note: Counters can be raised or lowered to suit all customers
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not wheelchair accessible

Accessible Toilets: Yes
Accessible Toilets Note: Platforms 1/2 & 3 - Available during staffing hours
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: This station has step free access to all platforms - Step free access to all platforms and interchange via lifts. Step free access direct to Platform 3 via side entrance off Railway Street.  Stepped access from main entrance via station footbridge.
Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are available to book

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: Booking hall
Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note: *Helpline closed on Christmas Day
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available Note: Assistance/Help available from station staff from First to Last trains.
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes.  The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point.

The information in this document was generated 04/03/2021 12:22:09