Address
Gipsy Hill
Gipsy Hill
SE19 1QL
Ticket office
General information
Ticket buying & collection
Passenger services
The Assistance Meeting Point is by the side entrance on platform 1.
Station facilities
Located on Platform 1.
A heated waiting area is available on Platform 1 during staffed hours.
Car parking
Cycling
Located on the pathway by the Sainsbury Road entrance.
Cycles are left at owners risk. Abandoned cycles may be removed.
Other transport
The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below.
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Accessibility
This is a Category B3 station: Platform 1 (towards London via Tulse Hill) via side gate. Steps to platform 2 (towards East Croydon/London Bridge via Forest Hill).
The Assistance Meeting Point is by the side entrance on platform 1.
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
No dedicated area
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
The assisted helpline is not available on Christmas Day.
Saturday 5:45 AM to 12:15 AM
Sunday 5:45 AM to 12:15 AM
Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
The information in this document was generated 3/28/2024 4:49:16 PM