Forest Hill

Address

Forest Hill station
Devonshire Road
Forest Hill
SE23 3HB

Ticket office

Monday to Friday: 6:00 AM to 9:05 PM
Saturday: 6:30 AM to 9:30 PM
Sunday: 7:00 AM to 10:00 PM

Station details

Alerts

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

General information

Station Operator: LO
Station Code: FOH
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 3
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Services:

Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.

Call London Overground Customer Services 0845 601 4867 for issues related to London Overground trains, station staff and facilities.

Customer Help Points: Yes

Station facilities

ATM Machine: Yes
ATM Machine Note: Located outside main entrance
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note: Passport Photo Booth
Station Buffet: Yes
Station Buffet Note:

Coffee kiosk on northbound platform

Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Spaces: 30
Annual Charge: £700.00
Daily Charge: £5.00
Monthly Charge: £78.00
Weekly Charge: £20.50
Car Parking Contact Available: No
Phone number: 08451 272920
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 13
Type: Wheel Racks
Location: Platform 1
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Use bus stop B in London Road for buses towards Crystal Palace, East Croydon, Norwood Junction, Sutton and West Croydon

Use bus stop E in Dartmouth Road for buses towards New Cross Gate and London Bridge

Taxi Rank: Yes
Taxi Rank Note:

Information on taxis from this station is available at www.traintaxi.co.uk

Bus Service: No

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:


Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Step free access to Platform 1 and lift to  Platform 2 from the main entrance on Devonshire Road . There is no step free access at the Perry Vale entrance direct to Platform 2.

Accessible Taxis: No
Accessible Taxis Note:

For taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

No dedicated area

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:10 AM to 8:50 PM
Saturday 6:40 AM to 9:15 PM
Sunday 7:10 AM to 9:45 PM
Staff Help Available Note:

Customer service staff available from start until end of service, 7 days a week

The information in this document was generated 16/06/2021 21:07:21