Forest Hill

Address

Forest Hill station
Devonshire Road
Forest Hill
SE23 3HB

Ticket office

Monday to Friday: 6:10 AM to 8:50 PM
Saturday: 6:40 AM to 9:15 PM
Sunday: 7:10 AM to 9:45 PM

Station details

Alerts

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

General information

Station Operator: LO
Station Code: FOH
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 3
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Services:

0343222123

Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.

Customer Help Points: Yes

Station facilities

ATM Machine: Yes
ATM Machine Note: Located outside main entrance
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note: Passport Photo Booth
Station Buffet: Yes
Station Buffet Note:

Coffee kiosk on northbound platform

Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Spaces: 30
Annual Charge: £700.00
Daily Charge: £5.00
Monthly Charge: £78.00
Weekly Charge: £20.50
Car Parking Contact Available: No
Phone number: 08451 272920
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 13
Type: Wheel Racks
Location: Platform 1
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Use bus stop B in London Road for buses towards Crystal Palace, East Croydon, Norwood Junction, Sutton and West Croydon

Use bus stop E in Dartmouth Road for buses towards New Cross Gate and London Bridge

Taxi Rank: Yes
Taxi Rank Note:

Information on taxis from this station is available at www.traintaxi.co.uk

Bus Service: No

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:


Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Step free access to Platform 1 and lift to  Platform 2 from the main entrance on Devonshire Road . There is no step free access at the Perry Vale entrance direct to Platform 2.

Accessible Taxis: No
Accessible Taxis Note:

For taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

No dedicated area

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:10 AM to 8:50 PM
Saturday 6:40 AM to 9:15 PM
Sunday 7:10 AM to 9:45 PM
Staff Help Available Note:

Customer service staff available from start until end of service, 7 days a week

The information in this document was generated 03/12/2021 20:48:41