Dumfries

Address

Dumfries station
Lovers Walk
Dumfries
DG1 1NF

Ticket office

Monday to Friday: 6:35 AM to 7:30 PM
Saturday: 6:35 AM to 7:30 PM
Sunday: 10:30 AM to 7:55 PM

Station details

Alerts

Please note: This station offers assistance to customers travelling towards Carlisle at the departing platform.

General information

Station Operator: SR
Station Code: DMF
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: No

Passenger services

Lost Property Contact Available: No
Phone number: 03301 092 833
Website: Go to website
Ticket Gate: No
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note: Cafe
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The Ladies toilets are located on Platforms 1 and 2; these toilet facilities are available from 06:30-19:30. The Gents toilets are located on Platform 1; these toilet facilities are available from 06:30-19:30. Radar - National Key Scheme toilets are located on Platform 1; available 24 hours a day.
Waiting Room: Yes

Car parking

Car parking: Yes
Name: Station Car Park
Operator: ScotRail
Spaces: 134
Daily Charge: £2.00
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 20
Type: Stands
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Buses pick up/drop off from the station car park 

Taxi Rank: Yes
Taxi Rank Note: visit www.traintaxi.co.uk for details of taxis available for hire
Bus Service: Yes
Bus Service Note: for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This is a Category B station. Level to both platforms and connecting footbridge with stairs between platforms

Blue Badge parking bays: 4

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): Tel: 0800 912 2901; 18001 0800 912 2901 (for hard of hearing)
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 5:00 AM to 12:00 AM
Tuesday 5:00 AM to 12:00 AM
Wednesday 5:00 AM to 12:00 AM
Thursday 5:00 AM to 12:00 AM
Friday 5:00 AM to 12:00 AM
Saturday 5:00 AM to 12:00 AM
Sunday 9:45 AM to 12:00 AM

The information in this document was generated 25/02/2021 04:54:10