Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Northern
Lost Property Contact Available:
Customer Help Points:
Passenger Information Systems:
Telephones (Cards & Coins):
Waiting Room Note:
No, open shelters only.
Station Car Park
Car Parking Contact Available:
0800 200 6060
Cycle Storage Availability:
No storage available
Cycle Storage CCTV:
Location for rail replacement services:
Pickup point is at the intersection between Station Road (the B5152) and Delamere Forest Road.
Taxi Rank Note:
Bus Service Note:
Busline 0871 200 2233
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
- Category B Station
- Scooter Friendly Station
- Chester Platform: Level access through gate from car park onto platform.
- Manchester platform: Level access through gate from drive onto platform.
- Access between platforms is via road overbridge.
Accessible Taxis Note:
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Accessible Ticket Machines:
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
No designated area is provided. Street set down only available.
Helpline Contact (Phone number):
0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 14/08/2022 22:10:49