Catford

Address

Catford station
Ravensbourne Park
Catford
SE6 4RW

Ticket office

Monday to Friday: 6:40 AM to 8:25 PM
Saturday: 7:40 AM to 2:20 PM
Sunday: 8:10 AM to 3:40 PM

General information

Station Operator: TL
Station Code: CTF
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: Yes
Travelcard: Zone 3
Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Oyster Topup: Yes
Prepurchase Collection: No
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Thameslink

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 10
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank: Yes
Taxi Rank Note: NO
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable format can be found here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: No
Step Free Access: No
Step Free Access Note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is the Ticket Office.
Accessible Taxis: No
Accessible Taxis Note: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: Located at the front of the station.
Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - assistedtravel@thameslinkrailway.com | Phone - 0800 058 2844 | Textphone - 0800 138 1018
Helpline Contact Note: The assisted helpline is not available on Christmas Day.
Helpline Opening Hours: Monday to Sunday 7:00 AM to 10:00 PM
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:40 AM to 8:25 PM
Saturday 7:40 AM to 2:20 PM
Sunday 8:10 AM to 3:40 PM
Staff Help Available Note: There is no ramp available to provide level access between train and platform at this station

The information in this document was generated 13/04/2021 18:52:29