Monday to Friday:
6:00 AM to 7:45 PM
8:00 AM to 3:00 PM
9:00 AM to 5:00 PM
Oyster Pre Pay:
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Applicable Operators: Southern
Passenger Information Systems:
Telephones (Cards & Coins):
Waiting Room Note:
There is a heated waiting area on platform 1 and 2
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This is a Category B3 station: Access to platform 1 (to London) via side ramp. Steps to platform 2 (to Sutton).
Assistance Meeting Point is the station entrance.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station
Helpline Contact (Phone number):
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - email@example.com | Phone - 0800 138 1016 | Textphone - 0800 138 1018
Helpline Contact Note:
The assisted helpline is not available on Christmas Day.
Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 7:45 PM
Saturday 8:00 AM to 3:00 PM
Sunday 9:00 AM to 5:00 PM
Staff Help Available Note:
There is no ramp available to provide level access between train and platform at this station
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.