Cheltenham Spa station
Monday to Friday:
5:45 AM to 8:15 PM
5:45 AM to 7:15 PM
9:00 AM to 8:15 PM
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Great Western Railway
Ticket Office Note:
In ticket hall and on Bristol bound platform
Lost Property Contact Available:
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points:
Passenger Information Systems:
Telephones (Cards & Coins):
The toilets are located on the Entrance Level. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Station Car Park
APCOA Parking (UK) Limited
Three Monthly Charge:
Car Parking Contact Available:
0345 165 2030
Cycle Storage Availability:
Platform 1 and car park
Cycle Storage CCTV:
Location for rail replacement services:
Front of the station
Taxi Rank Note:
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Public Telephones Note:
Public telephones are not accessible
Accessible Toilets Note:
The National key toilets are operated by a radar key. The radar key is available from station staff. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: RADAR Key Company, 11 Church Street Exmouth EX8 1PE. Tel: 01395 265543. Fax: 01395 222088. Email: firstname.lastname@example.org.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step free Category B2 station - step free access available to both platforms via steep ramps to each platform.
Accessible Taxis Note:
Accessible taxis are available
Accessible Ticket Machines:
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Customer Service office main Concourse. Please notify a member of staff.
Staff Help Available:
Staff Help Available Opening Times:
Monday to Sunday 5:00 AM to 1:00 AM
Staff Help Available Note:
Meeting point: Customer assist office.
The information in this document was generated 09/05/2021 01:23:32