Canley

Address

Canley station
Canley Road
Canley
CV5 6BH

Ticket office

Monday: 7:00 AM to 1:00 PM
Tuesday: 7:00 AM to 12:00 PM
Wednesday: 7:00 AM to 12:00 PM
Thursday: 7:00 AM to 12:00 PM
Friday: 7:00 AM to 7:00 PM
Saturday: 8:00 AM to 4:00 PM
Sunday: 10:00 AM to 12:00 PM

General information

Station Operator: WM
Station Code: CNL
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Canley is acredited by the Secure Station Scheme**

Customer Help Points: Yes
Customer Help Points Note:

On both platforms

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: Yes

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Network West Midlands
Spaces: 94
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 28
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from: Public service bus stop at junction of Sir Henry Parkes Road and Canley Road.

Taxi Rank: Yes
Taxi Rank Note:

Allens 024 7655 5555 Coventry 024 7666 6333 Central 024 76333333

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

by member of staff on duty

Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Level access to Booking Hall, then level access to Birmingham platform - also via 2 side entrances. Access to Coventry platform via ramp, or 30 steps up and 30 steps down. Second entrance direct to Coventry platform gives level access. Step-free route between platforms 265m. Two side entrances on either side of Booking Hall leading to Birmingham platform.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0800 0248998
Helpline Opening Hours: Monday to Sunday 8:00 AM to 10:00 PM
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 7:00 AM to 1:00 PM
Tuesday 7:00 AM to 12:00 PM
Wednesday 7:00 AM to 12:00 PM
Thursday 7:00 AM to 12:00 PM
Friday 7:00 AM to 7:00 PM
Saturday 8:00 AM to 4:00 PM
Sunday 10:00 AM to 12:00 PM
Staff Help Available Note:


This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.

We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

  Please contact West Midlands Railway Passenger Assist team on 0800 0248998

Assisted Travel:

 This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on: 0800 0248998

The information in this document was generated 04/03/2021 06:51:22