Ticket buying & collection
The ticket counter has two levels to serve passengers from and is on the way in to access trains from the Car Park on Platform 1side of the station.
This station has Secure station accreditation - For more information contact 0345 322 7021
Selecta vending machine
Booking Hall - Available during staffing hours
Heated waiting area in booking hall only available when staff are present
Station Car Park
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Season permit holder and disabled parking only at this station, no daily or weekly parking is available
Bike parking available on Platform 1 and 2
Information to plan your onward journey is available in a printable format here
Counters can be raised or lowered to suit all customers
Public telephones are not wheelchair accessible
Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 from Station Approach Rd. Steep ramp to access Platform 2 from Warren Road. Step free interchange via road and steep paths is in excess of 400metres. Step access between the platforms is via a footbridge.
Accessible taxis are available to book
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
*Helpline closed on Christmas Day
Saturday 8:15 AM to 3:00 PM
Sunday 8:15 AM to 1:00 PM
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are no staff on the trains that call at this station that can assist.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
The information in this document was generated 2/23/2024 5:36:23 PM