Address
Burlington Lane
Chiswick
W4 3HB
Ticket office
General information
Ticket buying & collection
The ticket office is located on Platform 1.
Ticket Vending Machines are located outside the main entrance.
Passenger services
Please contact our Customer Service Centre on 0345 6000 650
Customer Help points are located on every platform
Station facilities
N/A
Car parking
Chiswick Car Park
Cycling
Platform 2 and car park
Other transport
Towards Barnes: Burlington Lane Bus Stop A
Towards Kew Bridge: Burlington Lane Bus Stop B
Information to plan your onward journey is available in a printable format here
Accessibility
N/A
Step-free category B2 Station. Level access to Platform 1 (for trains towards London Waterloo). Short ramp at approx 1:7 gradient to Platform 2 (for trains towards Hounslow) via separate entrance. No reasonable step-free access between platforms.
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
0800 5282100
24 hours a day, except Christmas Day and Boxing Day
Saturday 24 hours
Sunday 24 hours
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
The information in this document was generated 3/29/2024 1:34:49 AM