Chafford Hundred Lakeside

Address

Chafford Hundred station
Burghley Road
Chafford Hundred
RM16 6QQ

Ticket office

Monday to Friday: 6:00 AM to 6:30 PM
Saturday: 8:15 AM to 6:30 PM
Sunday: 8:45 AM to 3:20 PM

Station details

Alerts

Un-booked assistance? No problem.

The station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

General information

Station Operator: CC
Station Code: CFH
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Comments: Oyster top-up is only available from the self-service ticket machines
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: c2c

Passenger services

Lost Property Contact Available: No
Phone number: 03457 44 44 22
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday - Friday, 08:00 - 20:00

Saturday and Sunday: 09:00 - 16:00

Public Holidays: 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.co.uk

Customer Help Points: Yes

Station facilities

ATM Machine: Yes
ATM Machine Note:

Tesco Express outside the station 

Baby Change: Yes
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note:

Lakeside Shopping Centre. 

Station Buffet: Yes
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:

The toilets are located in the Booking Hall.

The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.

Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 138
Annual Charge: £1121.00
Daily Charge: £7.40
Monthly Charge: £112.10
Off Peak Charge: £3.10
Three Monthly Charge: £325.00
Weekly Charge: £29.30
Car Parking Contact Available: No
Phone number: 0845 050 70 80
Website: Go to website
Note:

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays 

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 52
Type: Stands
Location: Outside station entrance
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Bus stops outside station entrance.

Ticket acceptance may be arranged on TfL Bus 370 to South Ockendon and Upminster, this service operates from Lakeside Shopping Centre Bus Station.

Taxi Rank: Yes
Taxi Rank Note:

Yes

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

Customer Service Staff

Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: Booking hall. This can be accessed using a radar key.
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Step free access is available from street level to the platform. Lifts/subways also connect the station to Intu Lakeside shopping centre 

Accessible Taxis: No
Accessible Taxis Note:

Operated by local companies. Pre-booking advised

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Outside station entrance

Helpline Contact: Yes
Helpline Contact (Phone number): 03457 44 44 22
Helpline Opening Hours: Monday to Sunday 24 hours
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:45 AM to 10:00 PM
Saturday 6:45 AM to 9:30 PM
Sunday 7:15 AM to 4:30 PM

The information in this document was generated 11/05/2021 20:11:43