Cambridge

Address

Cambridge station
Station Road
Cambridge
CB1 2JW

Ticket office

Monday to Friday: 6:00 AM to 9:00 PM
Saturday: 7:00 AM to 8:00 PM
Sunday: 8:00 AM to 7:00 PM

General information

Station Operator: LE
Station Code: CBG
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Phone number: 0345 600 7245
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

Help point located on platforms 7/8.

Station facilities

ATM Machine: Yes
ATM Machine Note: On platform 1.
Baby Change: Yes
Seated Area: Yes
Shops: Yes
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platform 4. The accessible (radar key) toilets are on platform 4 and are open during staffing hours
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 374
Annual Charge: £2275.00
Daily Charge: £12.50
Monthly Charge: £228.00
Three Monthly Charge: £650.00
Weekly Charge: £48.00
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 2850
Type: Stands
Location: Cycle point is by the Car Park
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Substitute bus services stop at station entrance

Taxi Rank: Yes
Taxi Rank Note:

in front of station

Bus Service: Yes
Bus Service Note:

'Stagecoach' operate a daily network of frequent bus routes around the city and also to nearby towns and villages. Frequent 'Citi' routes 1, 3 & 7 serve Cambridge rail station to/from the city centre. For route maps and timetables: www.stagecoachbus.com/about/east

Buy a Cambridge PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has step free access to both platforms via lifts.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0800 028 28 78
Helpline Contact Note: 08:00 - 20:00
Helpline Opening Hours: Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Sunday 24 hours
Staff Help Available Note: Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Assisted Travel:

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

The information in this document was generated 01/03/2021 19:06:29