Bitterne

Address

Bitterne station
MacNaghten Road
Bitterne
SO18 1GG

General information

Station Operator: SW
Station Code: BTE
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: South Western Railway
Ticket Office Note:

Located on Platform 2

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points: Yes
Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Spaces: 10
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 8
Type: Stands
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

To Southampton: Stop in Bullard Road adjacent to Station Hotel. 

To Fareham: Bullard Road Gyratory (A3035) Bus Shelter

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: No
Step Free Access: No
Step Free Access Note:

Step-free category B3 Station. There is step-free access to Platform 2 (for trains to Fareham and Portsmouth)

There is no step-free access to Platform 1 (for trains to Southampton Central), which is accessed via a stepped footbridge only

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0800 5282100
Helpline Contact Note: 24 hours a day, except Christmas Day and Boxing Day
Helpline Opening Hours: Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available: No
Assisted Travel: Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.

The information in this document was generated 20/06/2021 02:55:45