From Sunday 02 February 2020 Penalty Fares will apply at this station.
If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.
How to book a bike space:
• WhatsApp: 07812 223 336
• Twitter: @TPEAssist
• Phone: Call 0345 600 1671 (Option 3)
• Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.
• Booking Office: Cycle reservations can be requested at any booking office.
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: TransPennine Express
Lost Property Contact Available:
0345 600 1672
To contact our Customer Relations team please call 0345 600 1671
Customer Help Points:
Passenger Information Systems:
Station Buffet Note:
A public house (The Whistle and Flute) is situated opposite the station entrance
Telephones (Cards & Coins):
There are no toilet facilities available at this station however, there are public toilets located at the end of the station approach road provided by North Lincolnshire Council. These are available Monday to Saturday.
Waiting Room Note:
Waiting shelters are provided on all platforms.
Car Parking Contact Available:
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Replacement buses pick up / set down at the bus stops on Kings Road (the main road at the end of the station approach road) due to restricted access to the station.
PLEASE NOTE: they DO NOT use the bus stop by the station footbridge.
Taxi Rank Note:
Local taxi numbers are displayed at the station.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Toilets Note:
There are no toilet facilities available at this station
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Ramped access is provided from the station entrance to all platforms.
This station is unstaffed.
This station is Category A.
Assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train.
Customers requiring assistance to navigate through the station are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Accessible Ticket Machines:
Impaired Mobility Set Down:
Helpline Contact (Phone number):
0800 107 2149
Staff Help Available:
The information in this document was generated 07/12/2021 06:39:30