Toilets at this station are only open during staffed hours due to vandalism.
Ticket buying & collection
On way in to access trains from Station Approach Road
This station has Secure station accreditation - For more information contact 0345 322 7021
Selecta vending machine
On Platform 1 Open Mon-Fri 0700-1000 and 1615-2015 Closed Sat and Sun
Heated waiting room On Platform 1- only available when staff are present
Station Car Park
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
rear of ticket office
Information to plan your onward journey is available in a printable format here
There are fixed standing height and wheelchair height ticket counters available.
Public telephones are not wheelchair accessible
Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services to London via path from ticket office. Step free access to platform 2 for services away from London via car park.No step free interchange between platforms.
Accessible taxis are available to book
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
*Helpline closed on Christmas Day
Saturday 8:10 AM to 9:45 PM
Sunday 8:10 AM to 3:40 PM
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
The information in this document was generated 2/23/2024 4:06:52 PM