Adderley Park

Address

Adderley Park station
Bordesley Green Road
Birmingham
B9 4TG

Ticket office

Monday: Unavailable
Tuesday: 7:00 AM to 12:00 PM
Wednesday: 7:00 AM to 12:00 PM
Thursday: 7:00 AM to 12:00 PM
Friday: 7:00 AM to 10:00 AM
Saturday: 12:00 PM to 2:00 PM
Sunday: 9:00 AM to 2:00 PM

General information

Station Operator: WM
Station Code: ADD
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

A Permit to Travel machine is available for use when the Ticket Office is closed.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039

Opening Times:

Monday to Friday: 07:00 - 19:00

Saturday and Sunday: 08:00 - 16:00

Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

On both platforms - not step-free access

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: Yes

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 4
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from: Bordesley Green Road - Outside booking hall entrance.

Taxi Rank: Yes
Taxi Rank Note:

Embassy 0121 328 2211 TOA 0121 427 8888

Bus Service: Yes
Bus Service Note:

'West Midlands buses' operate a comprehensive network of daily, frequent bus services around Birmingham city and the west midlands. For details: www.travelwm.co.uk

For multi-operator bus information visit: www.networkwestmidlands.co.uk

Buy a Birmingham PLUSBUS ticket with your train ticket, for unlimited bus and midland metro travel around Birmingham. For details: www.plusbus.info

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

By member of staff on duty. One step to Booking Hall.

Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. ​​​​​​​​​​​​​​

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: No
Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0800 0248998
Helpline Contact Note: 24 hours, 7 days a week (except Christmas Day and Boxing Day)
Helpline Opening Hours: Monday to Sunday 24 hours
Staff Help Available: Yes
Staff Help Available Opening Times: Tuesday 7:00 AM to 12:00 PM
Wednesday 7:00 AM to 12:00 PM
Thursday 7:00 AM to 12:00 PM
Friday 7:00 AM to 10:00 AM
Saturday 12:00 PM to 2:00 PM
Sunday 9:00 AM to 2:00 PM
Staff Help Available Note:

This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 17/05/2022 07:24:44