Addlestone

Address

Addlestone station
Station Road
Addlestone
KT15 2PB

Ticket office

Monday to Friday: 6:30 AM to 10:00 AM
Saturday: 9:30 AM to 12:30 PM
Sunday: Unavailable

Station details

Alerts

The ticket office at Addlestone will be closed on Friday 3 April 2026.

General information

Station Operator:
SW
Station Code:
ASN
Staffing Level:
unstaffed
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Ticket office is located on platform 1.

A Ticket Vending Machines are located on both platforms.

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points:
Yes
Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No
Waiting Room Note:

Heated area located within the Ticket Office. Seating is compliant with code of practice.

Car parking

Car parking:
Yes

Addlestone Car Park

Spaces:
3
Accessible Spaces:
0
Accessible Car Park Equipment:
No
Daily Charge:
£3.90
Off Peak Charge:
£2.00
Per Hour Charge:
£1.00

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
30
Type:
Stands,Racks
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

To Weybridge and Woking: Station Road (B3121) Bus Stop H by Level Crossing

To Virginia Water: Station Road (B3121) Bus Stop J

When the Level Crossing is closed, all buses will use Station Road (B3121) Bus Stop E.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Accessible Toilets Note:

N/A

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Step-free category B1 station - There is step free access to platform 1 (for trains to Weybridge) and platform 2 (for trains to Virginia Water and Staines).

Both platforms are accessed by shorts ramps of up to 1:8 gradient.

Interchange is via a 54 step footbridge or step-free via full-barrier level crossing at the end of the platforms (via ramps) which is approximately 65m.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 5282100

Helpline Contact Note:

24 hours a day, except Christmas Day and Boxing Day

Helpline Opening Hours:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available:
No
Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by station staff during the morning peak, and at all other times by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

The information in this document was generated 4/3/2026 9:58:22 PM