Great Chesterford

Address

Great Chesterford station
Station Road
Great Chesterford
CB10 1NY

General information

Station Operator:
LE
Station Code:
GRC
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points:
Yes
Customer Help Points Note:

On each platform

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
16
Type:
Stands
Location:

On platform 1

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Replacement transport stop at the junction of Station Road and London Road

Taxi Rank:
Yes
Taxi Rank Note:

To book a cab call 01799 661266

Enquiries call 01799 502207

Bus Service:
Yes
Bus Service Note:

Local Buses

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
No
Step Free Access:
No
Step Free Access Note:

This station has step free access to London bound platform only. No step free access to the Cambridge-bound platform.

This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point will be arranged on request.

Accessible Taxis:
Yes
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 028 28 78

Helpline Contact Note:

08:00 - 20:00

Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
No
Staff Help Available Opening Times:
Monday to Sunday Unavailable
Staff Help Available Note:

This is a Driver only operated train service and the station is unstaffed and step free on the London bound side only. Customers are advised to use Bishops Stortford Station (15 miles south) for trains to London. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 5/8/2026 4:27:13 PM