Beccles

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Help points can be found at the following location(s):

• Platform 1 (for trains towards Halesworth, Saxmundham, and Ipswich) - Between the entrance to this platform and the overbridge, fixed to the red post in front of the white railings
• Platform 2 (for trains towards Lowestoft) - Between the entrance to this platform and the overbridge, fixed to the red post in the middle of the platform

Beccles Station Cafe

There is one cycle stand to the far left of the station car park, near the motorcycle parking area. Three more cycle stands are next to the wall of the old station building on Platform 2 (for trains towards Lowestoft), and one cycle locker is just around the corner of the same building.

A sheltered cycle parking area providing three cycle stands is on Platform 1 (for trains towards Halesworth, Saxmundham, and Ipswich), between the entrance to this platform and the overbridge.

Please note that with immediate effect, Beccles will not be served by the main Rail Replacement bus when rail replacement is in operation. It will be served by a smaller shuttle bus service, which is the largest vehicle that can safely turn in the station car park, and this will operate between Halesworth, Beccles, Oulton Broad South, and Lowestoft. Customers travelling to/from Beccles who are travelling to/from stations between Halesworth and Ipswich will need to transfer from the shuttle bus service to the main Rail Replacement coach service at Halesworth. The smaller shuttle bus services pick up and drop off in the station car park at Beccles, just outside the station.

Please note that although this station is classified step free, the ramped overbridge between the platforms is quite steep. As the station is not staffed, wheelchair users may wish to consider bringing a companion along to assist them either getting to or from Platform 1 (for trains arriving from Lowestoft, or towards Halesworth, Saxmundham, and Ipswich).

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.

Details of nearest taxis are shown on station information poster

Ticket machine is located in the car park, and is card only (not cash)

0800 028 28 78

08:00 - 20:00

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

• Board and alight
• Ramp assistance
• Luggage (on and off train only)
• Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

• By calling 0345 600 7245 (option 4)
• By selecting the help button on the ticket machine at this station
• By using one of the two Help Points at this station

Assistance meeting point is on the platform.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.